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Cancellations, Refunds, & Rescheduling

 

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We understand that plans change. While we are a small bed and breakfast that is greatly affected by even one cancellation, we will do our best to work with you.

Refund policies are subject to change at any time.  Rates are subject to change and if rescheduling, you will be responsible for any additional charges that may apply.  

You must call in person to reschedule reservations and/or events.  All rescheduled stays or events are subject to availability.  Seven Oaks Inn / Bed and Breakfast reserves the right to determine if a reservation / event can be rescheduled.

PLEASE NOTE:  Reservation / event rescheduling and refunds for high-demand periods will be determined on a case-by-case basis.

Room Reservations

If Room IS REBOOKED
for the cancelled night(s)

If Room IS NOT REBOOKED
for the cancelled night(s)

~  *Cancel 7 days or more prior to Reservation:

FULL REFUND of deposit less $25.00 processing fee

FULL REFUND less $25.00 processing fee

~   *Cancel LESS THAN 7 days
 prior to Reservation:

FULL REFUND of deposit less $25.00 processing fee

NO REFUND / Loss of Entire Deposit

~ Early Departure

NO REFUND for unused days and you will be charged the FULL AMOUNT of the reservation

NO REFUND for unused days and you will be charged the FULL AMOUNT of the reservation

~ No Show

No Refund of Deposit and Remaining balance will be charged

No Refund of Deposit and Remaining balance will be charged

*PLEASE NOTE:  As a courtesy to our guests during COVID, we have temporarily stopped taking deposits for reservations.  Full payment will be due upon checkin.  HOWEVER, due to the increased number of OTA (Expedia, Booking.com, etc.) reservations that have presented invalid credit cards and/or have cancelled last minute, our cancellation policy FOR THESE RESERVATIONS ONLY has changed:

          ~  Once the reservation is made, a minimal, NONREFUNDABLE charge will be processed to ensure the credit card is valid.
          ~  Cancellations made within the less-than-7-day window will be charged a 50%, NONREFUNDABLE cancellation fee.   
          ~  Early Departure and No Show policies will remain as presented above.   

Entire House
Reservations

If Entire House IS REBOOKED
for the cancelled night(s)

If Entire House 
IS NOT REBOOKED

for the cancelled night(s)

~  Cancel 60 days or more prior to Reservation:

Full refund of deposit, less $50.00 processing fee 

Refund of 3/4 of deposit, less $50.00 processing fee 

~  Cancel 30 - 59 days prior to Reservation:

Full refund of deposit, less $50.00 processing fee 

Refund of 1/2 of deposit, less $50.00 processing fee

~  Cancel LESS THAN 30 days 
prior to Reservation:

Full refund of deposit, less $50.00 processing fee 

NO REFUND / Loss of Entire Deposit

Special Event
Reservations

If Special Event IS REBOOKED
for the cancelled period*

If Special Event IS NOT REBOOKED
for the cancelled period*

~  Cancel 60 days or more prior to Event: 

Full refund of deposit, less $50.00 processing fee

Refund of 3/4 of your deposit, less $50.00 processing fee

~  Cancel 30 - 59 days prior to Event: 

Full refund of deposit, less $50.00 processing fee

Refund of 1/2 of deposit, less $50.00 processing fee

~  Cancel LESS THAN 30 days 
prior to Event:

Refund of 1/2 of deposit, less $50.00 processing fee

NO REFUND / Loss of Entire Deposit

*Rescheduled Special Event must coincide with cancelled event
(i.e., another House reservation with Pergola wedding, etc.)

Temporary Lodging Reservations

If Temporary Lodging Reservation
IS REBOOKED
for the cancelled period 

If Temporary Lodging Reservation
IS NOT REBOOKED 
for the cancelled period

~  Cancel 30 days or more prior to Reservation:

Full refund of deposit, less $50.00 processing fee 

Full refund of deposit, less $50.00 processing fee 

~  Cancel LESS THAN 30 days 
prior to Reservation:

Full refund of deposit, less $50.00 processing fee

Full refund of deposit, less $100.00 processing fee 

 Whether visiting for business or pleasure, your relaxation and comfort are our goals…

   Seven Oaks Inn / Bed and Breakfast proudly serves the Piedmont Triad of NC and all who have the need to traverse our great region!