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Cancellations, Refunds & Rescheduling
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We understand that plans change. While we are a small bed and breakfast that is greatly affected by even one cancellation, we will do our best to work with you.
Refund policies are subject to change at any time. Rates are subject to change and if rescheduling, you will be responsible for any additional charges that may apply.
You must call in person to reschedule reservations and/or events. All rescheduled stays or events are subject to availability. Seven Oaks Inn / Bed and Breakfast reserves the right to determine if a reservation / event can be rescheduled.
PLEASE NOTE: Reservation / event rescheduling and refunds for high-demand periods will be determined on a case-by-case basis.
Room Reservations | If Room IS REBOOKED | If Room IS NOT REBOOKED |
~ *Cancel 7 days or more prior to Reservation: | FULL REFUND of deposit less $25.00 processing fee | FULL REFUND less $25.00 processing fee |
~ *Cancel LESS THAN 7 days | FULL REFUND of deposit less $25.00 processing fee | NO REFUND / Loss of Entire Deposit |
~ Early Departure | NO REFUND for unused days and you will be charged the FULL AMOUNT of the reservation | NO REFUND for unused days and you will be charged the FULL AMOUNT of the reservation |
~ No Show | No Refund of Deposit and Remaining balance will be charged | No Refund of Deposit and Remaining balance will be charged |
*PLEASE NOTE: As a courtesy to our guests during COVID, we have temporarily stopped taking deposits for reservations. Full payment will be due upon checkin. HOWEVER, due to the increased number of OTA (Expedia, Booking.com, etc.) reservations that have presented invalid credit cards and/or have cancelled last minute, our cancellation policy FOR THESE RESERVATIONS ONLY has changed: |
Entire House | If Entire House IS REBOOKED | If Entire House |
~ Cancel 60 days or more prior to Reservation: | Full refund of deposit, less $50.00 processing fee | Refund of 3/4 of deposit, less $50.00 processing fee |
~ Cancel 30 - 59 days prior to Reservation: | Full refund of deposit, less $50.00 processing fee | Refund of 1/2 of deposit, less $50.00 processing fee |
~ Cancel LESS THAN 30 days | Full refund of deposit, less $50.00 processing fee | NO REFUND / Loss of Entire Deposit |
Special Event | If Special Event IS REBOOKED | If Special Event IS NOT REBOOKED |
~ Cancel 60 days or more prior to Event: | Full refund of deposit, less $50.00 processing fee | Refund of 3/4 of your deposit, less $50.00 processing fee |
~ Cancel 30 - 59 days prior to Event: | Full refund of deposit, less $50.00 processing fee | Refund of 1/2 of deposit, less $50.00 processing fee |
~ Cancel LESS THAN 30 days | Refund of 1/2 of deposit, less $50.00 processing fee | NO REFUND / Loss of Entire Deposit |
*Rescheduled Special Event must coincide with cancelled event |
Temporary Lodging Reservations | If Temporary Lodging Reservation | If Temporary Lodging Reservation |
~ Cancel 30 days or more prior to Reservation: | Full refund of deposit, less $50.00 processing fee | Full refund of deposit, less $50.00 processing fee |
~ Cancel LESS THAN 30 days | Full refund of deposit, less $50.00 processing fee | Full refund of deposit, less $100.00 processing fee |
Whether visiting for business or pleasure, your relaxation and comfort are our goals…
Seven Oaks Inn / Bed and Breakfast proudly serves the Piedmont Triad of NC and all who have the need to traverse our great region!